Linguu Support

Help with your account, cards, study sessions, and captured words.

Account access

If your password no longer works, use Reset password. The iOS Account screen also lists active devices and lets you sign them out.

Your data

Open Account > Your data in the iOS app to prepare an export or delete your account. Account deletion is permanent. Review the Privacy Notice for details about private and deliberately published cards.

Captures that have not synchronized

• Keep the capture in the inbox; Linguu retries when the app is online.
• Confirm that the learning-language pair still exists in Account.
• Open the pending capture to finish missing translation or card fields.
• Do not reinstall the app before recovering device-only captures.

Report a problem

TestFlight testers can use Send Beta Feedback in Apple's TestFlight app. For non-sensitive defects, open a Linguu issue on GitHub. Include the screen, the action you took, and the app version. Never post a password, authentication token, private card content, or account export.